Privacy Policy

trobik.com informs you about its Privacy Policy regarding the treatment and protection of personal data, for users and customers, that may be collected by browsing or contracting services through trobik.com.

In this sense, the Owner guarantees compliance with current regulations on the protection of personal data, reflected in the EU General Data Protection Regulation (GDPR) 2016/679.

The use of trobik.com implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

IDENTITY OF THE RESPONSIBLE

• Owner: trobik.com.
• NIF/tax code: 77614762C
• Email:hello@trobik.com
• Web: https://www.trobik.com.
This Privacy Policy will be valid only for personal data obtained on trobik.com, not being applicable to information collected by third parties on other web pages, even if they are linked by www.trobik.com.

With this, trobik.com expresses its commitment to maintain and guarantee commercial relations with the user in a secure manner by protecting their personal data and guaranteeing their right to privacy.

COMMITMENTS AND OBLIGATIONS OF THE USERS

The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with www.trobik.com. In this way, the user agrees to use trobik.com, its services and content without violating current legislation, good faith and public order. The use of the website for illegal or harmful purposes, or that, in any way, may cause damage or prevent the normal functioning of the website is prohibited. Regarding the contents of this website, the following is prohibited: Its reproduction, distribution or modification, in whole or in part, unless you have the authorization of its legitimate owners; Any violation of the rights of the provider or of the legitimate owners; Its use for commercial or advertising purposes.

In using the website, trobik.com, the user agrees not to carry out any conduct that could damage the image, interests and rights of trobik.com or third parties or that could damage, disable or overload the portal trobik.com or that prevents, in any way, the normal use of the website. However, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, trobik.com cannot guarantee the absence of viruses or other elements that may cause alterations in computer systems. (Software and hardware) of the User or in their electronic documents and files contained therein.



PERSONAL DATA REQUIRED BY THE WEBSITE In order to provide our services we need some identification data depending on the service that trobik.com provides you:

For the web:
Only the data that is mandatory to be able to manage the item/animal will be requested:
• Name and surname(s): for user file information.
• TIN (Taxpayer identification number): for company file information.
• Address: for user file information.
• Postal Code: for user file information.
• City: for user file information.
• Province: for user file information.
• Country: for user file information.
• Email: mandatory to be able to communicate with the user and to be able to send notifications.

Additionally, when you visit our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.

DATA CATEGORY

The data collected by trobik.com is not considered sensitive or protected data.

According to article 9.1 of the new General Data Protection Regulation of the European Union (RGPD), sensitive or protected data is considered to be personal data that reveals:

• Ethnic or racial origin.
• Political opinions.
• Religious or philosophical convictions.
• Union membership.
• The processing of genetic data.
• Biometric data aimed at uniquely identifying a natural person.
• Data related to health.
• Data relating to the sexual life or sexual orientation of a natural person.

We only work with the minimum identification data to carry out our work: name, surname, address, email, NIF/tax code.

TIME OF CONSERVATION OF THE DATA

The client's data: name, telephone, postal address, email, etc. They will remain in our system for what is legally and technically required for the normal operation of trobik.com, unless the user exercises their right to delete or update them.

APPLICABLE REGULATIONS

Since May 25, 2018, trobik.com is governed by the General Data Protection Regulation (GDPR) of the European Union.

https://www.boe.es/eli/es/lo/2018/12/05/3/con

EXERCISES OF RIGHTS

The User who has provided their data to trobik.com, may contact the owner of the website in order to be able to freely exercise your right of access to your data, rectification or deletion, limitation and opposition regarding the data included in your files.

The method that the User must use to communicate with trobik.com will be through their email account registered in our web service, or in writing.

The User may exercise their rights by means of a written communication addressed to trobik.com with the reference "Data Protection", specifying their data, proving their identity and the reasons for their request at the following address:

hello@trobik.com

Any information that we need to store by virtue of a legal, fiscal or contractual obligation, it will be blocked and only used for said purposes instead of being deleted.

MODIFICATION OF THE PRIVACY POLICY

trobik.com reserves the right to modify the Privacy Policy, motivated by a legislative, jurisprudential or doctrinal change of the European Data Protection Agency.

Any modification of the Privacy Policy will be published at least ten days before its effective application.

RESPONSIBLE FOR THE FILE AND IN CHARGE OF THE TREATMENT

The person in charge of the data file is the owner of trobik.com.

SECURITY MEASURES

trobik.com is hosted on the systems operated by next-webs.com, hereinafter next-webs.com, the necessary technical and organizational security measures are implemented to guarantee the security of the User's personal data. and thus avoid its alteration, loss and unauthorized treatment and/or access. This taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All this in accordance with the provisions of the GDPR.

Likewise, next-webs.com has established additional measures in order to reinforce the confidentiality and integrity of the information on this website. Continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.

Specifically, the measures adopted by next-webs.com are:

• Connection with SSL certificate on the Website.
• Encryption of keys and passwords using standard cryptographic algorithms.
• Server protection through firewalls, process isolation, and other standard security measures.
• Daily backup copies distributed geographically to guarantee the continuity of the service in the event of an incident.

LEGITIMATION

Thanks to the consent we can treat your data, this being a mandatory requirement so that you can correctly access the services of www.trobik.com.

The user has his right to be forgotten when he wants all his data to be removed from our database.

CLAIMS

trobik.com informs that there are claim forms available to the user. The User may make claims by requesting their claim form or by sending an email to hello@trobik.com indicating their name and surnames and stating the reasons for their claim.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of https://www.trobik.com. The user agrees to respect the Intellectual and Industrial Property rights owned by https://www.trobik.com. The user knows and accepts that the entire website, containing but not limited to the text, software, content (including structure, selection, arrangement and presentation thereof), podcast, photographs, audiovisual material and graphics, is protected by trademarks, rights copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the web, they must notify said circumstance to https://www.trobik.com indicating:

• Personal data of the interested party who owns the allegedly infringed rights, or indicate the representation with which he acts in the event that the claim is presented by a third party other than the interested party.

• Indicate the contents protected by intellectual property rights and their location on the web, the accreditation of the indicated intellectual property rights and an express declaration in which the interested party is responsible for the veracity of the information provided in the notification

SERVICES OFFERED BY THIRD PARTIES

To provide services that are strictly necessary for its proper functioning, trobik.com uses the following service providers under their corresponding privacy conditions:

• Google Analytics, for statistics. https://policies.google.com/privacy?hl=es
• Facebook Pixel, for statistics. https://www.facebook.com/privacy/explanation
• Arsys, domain registration and mail service. https://www.arsys.es/legal

EXTERNAL LINKS

The pages of the https://www.trobik.com website could provide links to other own websites and content owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing said links. https://www.trobik.com is not responsible in any case for the results that may be derived to the User by accessing said links. Likewise, the user will find within this site, pages, promotions, affiliate programs that access the browsing habits of users to establish profiles. This information is always anonymous and the user is not identified.

Information provided on these sponsored Sites or affiliate links is subject to the privacy policies used on those Sites and will not be subject to this privacy policy. Therefore, we highly recommend Users to carefully review the privacy policies of affiliate links.

The User who intends to establish any technical link device from his website to the https://www.trobik.com portal must obtain the prior written authorization of https://www.trobik.com. The establishment of the link does not imply in any case the existence of relations between https://www.trobik.com and the owner of the site where the link is established, nor the acceptance or approval by https://www. trobik.com of its contents or services.

EXCLUSION OF WARRANTIES AND LIABILITY

The Provider does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:

• The lack of availability, maintenance and effective operation of the website, or of its services and content;
• The existence of viruses, malicious or harmful programs in the content;
• Illicit, negligent, fraudulent use or use contrary to this Legal Notice;
• The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
• The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relations between https://www.trobik.com and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts.

In case it may be of interest to you, to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/

ACCEPTANCE, CONSENT AND REVOCABILITY

The User declares to have been informed of these conditions on the protection of personal data, accepting and consenting to the treatment thereof by trobik.com in the manner and for the purposes indicated in the Legal Notice.

At any time, the User may revoke their data, but without affecting actions already carried out in the past, that is, without retroactive character.

CONTACT

If any User has any questions about these Legal Conditions or any comments about the portal https://www.trobik.com, please contact hello@trobik.com